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    How to Reduce Abandoned Payments in Your E-Shop

    7 min read
    How to Reduce Abandoned Payments in Your E-Shop

    Up to 70% of customers abandon their cart before completing payment. A large portion leaves at the moment of payment — not because they don't want to buy, but because the payment process deters them. Here are 5 common causes and how to fix them.

    1. Too few payment methods

    ❌ Problem

    The customer wants to pay via Apple Pay or bank button, but the e-shop only offers card payment.

    ✅ Payout solution

    Payout offers all relevant payment methods in a single integration: VISA/Mastercard, Apple Pay, Google Pay, bank buttons, QR payment, and bank transfer.

    2. Redirect to an external page

    ❌ Problem

    The customer is redirected to a completely different page with a different design. They lose trust and often cancel.

    ✅ Payout solution

    Payout offers an inline payment form that appears directly on your page. The customer never leaves your e-shop.

    3. Slow loading of payment form

    ❌ Problem

    Every extra second reduces conversion by approximately 7%.

    ✅ Payout solution

    Payment form loads in under 1 second. EU-based servers minimize latency.

    4. Missing security badges

    ❌ Problem

    No visible security indicators — no certificate logos, no encryption info.

    ✅ Payout solution

    NBS licensed, PCI DSS Level 1 certified, 3D Secure 2.0 authentication.

    5. Complex checkout process

    ❌ Problem

    15 fields, mandatory registration, email confirmation — all before paying.

    ✅ Payout solution

    With Apple Pay and Google Pay, customers pay in one click — no card details, no registration.

    Try Payout inline gateway

    Increase your e-shop conversion with a payment gateway that solves all 5 problems. Free registration, approval within 72 hours.

    Try Payout for free